Our Service Teams
Herida Healthcare has a highly qualified group of service and repair engineers at a location near to you. Our teams are also trained to meet the repairs and maintenance requirements of most other pressure care manufacturers systems and we carry the relevant spares to meet most basic repair and some more complex repairs on site.
Following purchase, our regular service schedules ensure that your equipment continues to run smoothly and trouble free for many years to come. In order to reduce equipment failures, it is important to regularly maintain products annually in order to achieve product longevity and optimum performance.
Once you have choosen the type of service, repair and/or decontamination schedules, we will provide you with a system – free of charge – until such time your product is fully repaired & functioning once again. Let us take care of you.
It's All Part Of The Service
Our “Go Green” Service model includes the following cover:
- 24 hour technical support helpline
- Response time within a four hour period (subject to level of cover you choose)
- Annual Service and PAT testing
- Timely maintenance programme, developed around you
- Fully trained, competent engineers
- Associated Call out Charges and *spare part
Call now on our Freephone number +44 (0) 800 193 6030 or e-mail [email protected] for a no obligation service, repair or decontamination service quotation